Credit Card Number Doesnt Match Please Try Entering It Again
I'm having trouble adding a credit card or debit card
I'm having trouble adding a credit card or debit carte
Adding credit cards to Microsoft Advertising is piece of cake and rubber, only if you run into problems, take a expect at this commodity for troubleshooting tips.
Important
Merely users with total permissions (Super Admins) can add, edit, or delete a payment method. Larn more about user roles.
Adding credit cards to Microsoft Advertising is easy and condom, but if you run into problems, take a look at the tips below.
The credit card was added but has not been gear up as your main payment method for this account. 
To make sure that your credit card is set (assigned to your account):
- Select Tools > Billing & Payments.
- Click Payment Methods from the primary carte du jour.
- If you do not have a payment method that is marked "primary," then click set as chief side by side to the payment method you want to utilise to pay your charges.
Annotation: Yous cannot assign the master payment method if y'all are not the bill-to party. In this case, y'all will need to work with the bill-to political party to set the main payment method.
Once you have associated a valid credit carte with your account, your ads will be eligible to run.
You have created a prepay business relationship, simply you lot accept not funded it or the funds have not been posted to your account.
If this is a prepay account, you need to add together funds to your business relationship before it becomes agile. Later you add funds, you should see the amount you lot added reflected in your "total balance" on the Billing summary folio. Credit card approval should happen right away, but in some cases, it tin take upwardly to 24 hours due to system delays with bill of fare processing. In one case your business relationship has no errors, your ads volition be eligible to run.
If 24 hours have passed and your business relationship withal has errors, you should contact support.
The data that you have entered into Microsoft Advertising doesn't precisely match the data on file with your credit card company.
Here are v common problems with entering credit card info:
- Enter your name precisely equally it appears on the carte du jour. Only include your middle initial if information technology appears on your card.
- If this is a visitor bill of fare, enter the company proper name equally both a first name and final proper noun. For example, if the company name is "Contoso Shoes," split the visitor name into the outset and last proper name fields.
- If the visitor only has 1 proper noun, for example, "Contoso," enter the company name in both the starting time and last name fields.
- If your address exceeds the Address 1 field, use the Accost 2 field. Exercise not shorten or abridge your address.
- The card number and type cannot be edited, so if you brand a fault, you lot'll demand to add together a new one with the right information. Other credit bill of fare information can be edited, such as billing address and expiration date.
The carte number was entered with dashes or spaces.
Enter the credit card number without spaces or punctuation.
The credit card you are trying to apply requires you to enter a PIN/security verification when making a payment.
Microsoft Advertizing doesn't accept cards that require y'all to enter a PIN/security verification when making a payment. Utilise a different credit carte or course of payment.
The carte du jour you are trying to use is a prepaid menu.
Prepaid cards can only be used to fund prepay accounts anywhere, except India. If your Microsoft Advertising business relationship is based in India or you're trying to settle postpay threshold charges, delight use a different credit card or form of payment.
The credit menu is from Brazil or India, which have boosted currency requirements.
If you are using a credit bill of fare from whatever of these countries, your account must be in the same currency equally the carte. For example, a credit carte du jour with a Brazilian billing address tin can only be used for accounts that take the Brazilian existent equally the currency.
Y'all did not enter all iv digits of the American Express credit card security code.
American Express cards require a iv-digit security code, which is printed on the front end of the menu. Make sure you include all four digits on the front of the American Express card, even if the first digit is 0.
Note
Microsoft Advertizement merely accepts American Express cards in these currencies: Usa dollar, British pound, Euro, Singapore dollar, and Swiss franc.
You are trying to enter a credit carte du jour into an inactive account
Inactive accounts cannot be reactivated if they are associated with an expired or otherwise invalid payment method or if the account has had also many declined payments. If your account is inactive, you need to select some other business relationship or create a new account and so enter your credit card information.
Yous have an account based in Republic of india and are trying to utilise a debit carte.
Microsoft Advertising does not take debit cards in India. Too, for accounts based in Republic of india, verification of credit card information is required. For more information, see the India section in Choosing a payment method for Microsoft Advertising.
You are trying to use a menu that is not authorized for online purchases or automatic billing.
Contact your credit bill of fare company to make sure you lot're authorized to use this menu for online purchases and automatic billing.
The credit card has expired, has been reported lost or stolen, has reached its transaction limit, or is new and hasn't been activated.
In any of these situations, you'll need to contact your credit card visitor.
Multi-factor authentication was required, just has failed.
Your banking concern might crave multi-cistron authentication to help prevent online fraud and unauthorized access to your account. If the one-time passcode didn't work, try resending the code or adding the card again. If this doesn't resolve the issue, please contact your banking company to validate your information. Learn more well-nigh Payment Services Directive ii and Potent Customer Authentication.
If after you lot've reviewed these tips and addressed whatsoever problems and your account still has errors, delight contact support.
Source: https://help.ads.microsoft.com/apex/index/3/en/52035#!
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